LUNA DRESS YELLOW
Information on all of our delivery services and charges can be found below. Please contact us for any further queries.
All UK mainland deliveries are sent by a courier parcels can be tracked. You will be sent a text message and/or email of your delivery information.
UK MAINLAND STANDARD
Standard Delivery (2-3 days) £2.95
UK MAINLAND NEXT WORKING DAY (if ordered by 12pm)
Delivery Next Working Day £4.95
Delivery Next Working Day (by 10am) £19.95
Delivery Next Working Day (by 12am) £17.95
UK MAINLAND SATURDAY DELIVERY (if ordered by 12pm)
Delivery Saturday (by 12pm) £24.95
Republic of Ireland / Isle of Man / Scottish Isle
Royal Mail Standard Delivery (6-9 days) £6.95
Royal Mail Signed For (2-3 days) £8.95
Courier Tracked Service (2 days) £15.95
Royal Mail Standard Parcel (4-5 days) £9.95
Courier Tracked Service (2-3 days) £15.95
Rest of the World:
Royal Mail Tracked (5-7 days) £20.65
We are able to deliver to most countries around the world. Please contact us for your delivery options and prices.
Please note customers may have to pay custom duties and taxes. These are local fees and a cost to the customer, they are not included in your invoice from Eden Row.
RETURNS & EXCHANGES
If you cancel before the dispatch of any Items your money will be refunded and the Items will not be delivered.
We offer refunds or exchanges on undamaged items within 14 days of it being received by you. We must however stress that in order to receive a refund or exchange, the item(s) must be unworn and in perfect condition, with all garment tags still attached and in their original packaging. Full refunds will be made to the credit or debit card used to purchase the Items once we have accepted your returned item(s)*. The cost of returning goods must be covered by the customer. Please be aware that it can take up to 10 business days for the refund to appear in your account.
* Full refunds exclude customs duties and taxes. Please note that for online orders, refunds will only include the original UK & Europe standard delivery cost. Any additional chosen special delivery cost (next day, Saturday delivery etc) will not be refunded.
We offer refunds on undamaged Sale items purchased online within 7 days of it being received by you. All other terms as outlined in our 'Returns Policy' above apply to Sale returns.
Items are classed as faulty if they are received damaged, or where it can be proven that there has been a manufacturing defect. Any fault must be brought to our attention within 7 days of receipt. Items that are damaged as a result of wear and tear shall not be considered faulty. All other terms as outlined in our 'Returns Policy' above apply to faulty items.
How to make a return
When returning Items please obtain proof of posting as we do not accept responsibility for parcels lost in transit.
- Complete the returns form enclosed in parcel.
- Please neatly fold the item(s) unworn and in perfect condition, with all garment tags still attached, and in their original packaging.
- Place completed returns form in the parcel.
- Take your parcel to any Post Office and ask for a proof of dispatch.
- Please note that we are unable to refund the cost of any upgrade to your delivery service.
- You are advised to keep hold of any tracking numbers that the Post Office may give you.
If you have any difficulty please contact us on firstname.lastname@example.org or call on +44(0)118 9463982
Stand out in this stunning dress. Made from a unique lightweight jacquard fabric with Japanese inspired abstract flower print. The top is fitted with a boat neck with contrasting purple piping, and the skirt is box pleated.
- Printed jacquard fabric
- Fully lined
- Main - 100% Polyester
- Trim - 100% Polyester
- Lining - 100% Polyester
- Dry clean only
Model wears size 8
Model height 5'8"
Product Code - DRJ186_YEL